Return Policy

Return Policy | Khizar Mart LLC

At Khizar Mart LLC, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

We accept returns within 14 calendar days from the date of delivery. To be eligible for a return:

  • The item must be unused and in its original condition.

  • It must be returned in the original packaging with all tags and labels intact.

  • Proof of purchase (order number or receipt) is required.

Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

For hygiene and safety reasons, the following items are non-returnable:

  • Opened or used bedding, pillows, or mattresses.

  • Used or unsealed perfumes.

  • Opened coffee or other food-related items.

  • Personalized or custom-made products.

  • Clearance or final sale items.

Return Process

To request a return:

  1. Email us at support@khizarmart.com with the subject line: "Return Request – [Your Order Number]"

  2. Include details about the item, the reason for the return, and photos if the item is damaged.

  3. Our support team will review your request and respond within 24–48 hours with return instructions.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

  • We recommend using a trackable shipping service and retaining your tracking number.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, a refund will be issued to your original payment method within 5–7 business days.

  • Original shipping charges (if any) are non-refundable.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at support@khizarmart.com. We will resolve the issue promptly by offering a replacement or a full refund.

Contact Us

For any questions about our return policy or help with an order, please contact:

Email: support@khizarmart.com
Business Name: Khizar Mart LLC
Business Address: 16192 Coastal Highway, Lewes, DE 19958